One system to run your entire business.
AI, lead management, dispatch, estimates, invoices, reviews, reports, and automations, one suite that runs your whole service business. Catch CRM even auto-calls new leads in under 30 seconds. Stop juggling five different tools.
The actual app, pipeline, dispatch, estimates & reports. Click the tabs.
Trusted by service businesses
See it in action
Watch Catch CRM catch a lead.
Two minutes, start to finish: a new lead lands in one place, gets auto-called, and is followed up automatically.
The math on speed
Most jobs are lost before the first hello.
Your customer calls three companies and hires whoever reaches them first. Miss the call, or take 40 minutes to call, and the job is already gone.
Industry figures for home-service businesses. Catch CRM auto-calls every new lead in under 30 seconds, so you are the one who gets there first.
What is Catch CRM?
Catch CRM is an AI-powered CRM for home-service businesses like HVAC, plumbing, garage doors, electrical, and cleaning. It runs your leads, dispatch, estimates, invoices, reviews, and reports in one platform, and auto-calls new leads in under 30 seconds. It is free for 300 contacts, then $30, $99, and $249 a month.
Sound familiar?
A customer calls while you're on a job. By the time you call back, they've hired someone else.
Your schedule lives on a whiteboard, and in your head.
You do invoices at the kitchen table at 10 p.m., then retype everything into QuickBooks.
You're spending on Facebook ads and honestly couldn't say which ones make money.
You didn't start your business to do data entry. So we built a system that does it for you.
How many leads did you miss last month?
We'll pull your numbers and show you exactly what slipped through, missed calls, dead web leads, un-followed-up estimates, and what it cost you. No pitch. Just the gap.
How it works
Set it once. It runs forever.
It catches every lead.
Website forms, Facebook ads, missed calls, texts, online bookings, every lead lands in one place and gets an instant call or text back. First to respond wins the job. Now that's you, every time.
It runs your day.
Every job and every tech on one live board. GPS on the map. Customers get a “track your tech” link, like tracking a pizza. Your techs update jobs with a simple phone call.
It gets you paid.
Estimates and good-better-best proposals your customers sign on their phone. Tap-to-pay in the driveway. Automatic review requests. Everything synced to QuickBooks without lifting a finger.
See it happen
One lead, start to finish.
Watch a single lead move from your inbox to a booked appointment to money in the bank, and the numbers tick up in real time. Press play.
Lead → auto-called → booked → paid → reviewed. This is the whole system in 10 seconds.
Never miss another lead
The first company to respond wins the job. That's you now.
The moment a lead comes in, Catch CRM auto-calls them, and texts too, in under a minute, 24/7. After hours, its built-in assistant answers customer texts and Facebook messages in your business's voice (and in their language), books the appointment, and knows when something needs a real human.
- Auto-call to every new lead, in seconds
- Instant text replies, day or night, in 6 languages
- Facebook & Instagram messages answered too
- Missed a call? They get a text before they dial your competitor
- Customers book (and reschedule) themselves online
A new lead comes in, press Call now.
Manage your whole crew
Run a fleet of techs from one screen.
Every job, every tech, every status, live. Assign and reassign across your whole crew, see your trucks on a map, spot the closest available tech, and give customers a tracking link that ends the "where's my guy?" calls. Slammed or slow? Share jobs with partner companies right inside the system.
- One live board for every technician and truck
- Assign, reassign & balance jobs across the whole crew
- GPS tracking with customer-facing “track your tech” links
- Map view to route the closest available tech
- Techs update jobs with a phone call, no training needed
- Share overflow jobs with partner companies
Assign a job → follow it from the tech's phone to the customer's live tracker.
Signed, paid, and reviewed before your tech leaves
Look like the biggest company in town. Get paid like it, too.
Send branded estimates and good-better-best proposals customers compare and sign right on their phone. Take payment by card, text-to-pay link, or tap-to-pay on your tech's phone. Then the system asks for the 5-star review, automatically, and files everything in QuickBooks.
- Branded estimates, invoices & e-signatures
- Good / Better / Best proposals that raise your average ticket
- Tap-to-pay: your tech's phone is the card machine
- Automatic review requests after every job
- Two-way QuickBooks sync, no double entry
Know what's making you money
Your business, explained in plain English.
Eleven ready-made reports show revenue by tech, company, city, and zip code, and exactly what every ad dollar earned you. Once a month, the built-in AI writes you a plain-English breakdown: what's working, what's not, and what to do next.
- Ad-spend-to-revenue reporting by source
- Revenue, average ticket & conversion at a glance
- AI-written monthly analysis, no spreadsheets required
- Reports emailed to you on a schedule
Technician app
Your CRM, in every truck.
iOS and Android, built for the field, not just for the people behind a desk.
- Built for the truck
Start jobs, get directions, capture photos, and message the customer, all from the tech's phone.
- Estimates & payment on site
Build the estimate, get it approved, and collect payment before leaving the driveway.
- Reviews at the perfect moment
Mark the job done and the review request goes out automatically while the customer's still smiling.
- Everyone stays in sync
The office sees status the second a tech updates a job. No calls, no texts, no guessing.
Multi-location & franchise
Every location. Every crew. One login.
Run 1 location or 50 from a single account. Switch between markets instantly, or roll them all up to see the whole operation at once. Each location keeps its own techs, pricing, and numbers, you see everything.
- Unlimited locations, brands & markets on one login
- Per-location pricing, catalog & branding
- Roll-up reporting across every location
- Regional managers see only their locations
- Built for franchises and dispatch networks
Switch locations, or roll them all up.
One platform, two ways to run it
Start solo. Scale to a whole dispatch operation.
Same system, turn on only what you need. Begin the day you sign up, and switch on the dispatch, tracking, and reporting tools as your crew grows.
Just you, or you and a couple techs.
Website and missed-call leads drop into one inbox. Book the job, send the estimate, take the payment, and collect the review, live in a day, no setup project.
The command center for multi-crew shops.
Running a crew, multiple trucks, or dispatching for several companies? Get the live board, GPS & track-your-tech, role-based access, 11 reports, and AI that helps you optimize every day.
Not sure which fits? We'll set it up with you, start with the basics and turn on dispatch and reporting when you're ready.
Integrations
Plugs into the tools you already use.
Native sync for your website, Zapier, and Meta lead ads, plus webhooks and an API for everything else.
Why service teams switch
Built to win more jobs.
Why shops move to Catch CRM.
The lead gets a live person, fast
A new lead is dialed and bridged to whoever is free, usually inside 30 seconds, with the source and score whispered to the agent before the call connects.
See the dialer →The growth tools are in the plan
The dialer, automations, review requests, and website and Meta lead capture are part of the plan, not add-ons billed on top of a base subscription.
See what's included →Running jobs in about a day
Import your customers, connect your number and calendar, turn on your first automations. No contracts, no implementation fees, and 14-day money-back on paid plans.
Book the setup call →Pricing
Pays for itself with one saved job.
Free forever to start. Paid plans are $30, $99, and $249 a month. No contracts, no setup fees, and 14-day money-back on paid plans.
Your branding, more room.
- 1,500 contacts
- 15,000 emails/mo
- Unlimited office users
Adds the technician mobile app.
- 5,000 contacts
- 50,000 emails/mo
- 1 technician seat with the mobile app
AI Office and Verified Reviews.
- 10,000 contacts
- 100,000 emails/mo
- 3 technician seats
Switching from another tool?
See how Catch CRM compares, honestly.
Questions, answered.
Do I need to be good with computers?
No, that's the point. If you can send a text, you can run Catch CRM. And we set it up with you.
Will my techs actually use it?
Techs get the simplest view possible: the job, directions, and a done button. They can even update jobs by phone call, no app, no training class.
Does it work with QuickBooks?
Yes, estimates, invoices, and payments sync both ways, automatically.
Can the AI talk to my customers without my approval?
Only if you want it to. Start in draft-for-my-approval mode, and let it run on its own whenever you're ready. You can turn it off any time.
I run more than one company. Does that work?
Yes, multiple companies, brands, and markets under one login, with separate teams and permissions for each.
What if I already have customer and lead lists?
Bring them, import your existing lists in minutes.
Every day you wait, the other guy calls back first.
Get a free demo and watch Catch CRM catch your next lead, live.